Remote Diagnosis
Efficient, fast and precise
Transform vehicle diagnostics
Our remote diagnostics enable a comprehensive analysis of vehicle data –
regardless of the vehicle's location. They are specifically aimed at insurance companies,
workshops and experts, as well as other parties that require a quick and precise remote diagnosis.
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Instant access to relevant vehicle data
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Automatic generation of detailed diagnostic logs
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Can be integrated into existing systems or used via our platform
How does remote diagnosis work?
✅ Capability Check - Vehicle Connectivity Testing
The user enters the VIN (vehicle identification number).
The system checks whether remote diagnosis is possible.
If the vehicle is networked, it proceeds to the next phase.
🚗 Consent Request – Vehicle Owner's Consent
The user enters the VIN (vehicle identification number).
The system checks whether remote diagnosis is possible.
If the vehicle is networked, it proceeds to the next phase.
📈 Remote diagnostics – in-depth analysis in real time
Recording of ECUs (Electronic Control Units), DTCs (Diagnostic Trouble Codes) and CCMs (Check Control Messages).
Structured analysis of the collected vehicle data.
📄 Diagnostic log – Automatic report generation
Generation of a detailed protocol as a PDF.
Customizable content according to customer requirements.
Integration with JOY
Our remote diagnostics can be connected to JOY to provide even deeper analysis and user support:
🤖 Automated error analysis – AI interprets vehicle data and provides precise recommendations for action
📊 Early problem detection – AI analyzes patterns and detects errors before they occur
🔧 Targeted support – users receive directly applicable solution suggestions
Access and utilization
Our remote diagnosis can be flexibly integrated into existing workflows:
🌐 Via an API – Direct connection to your systems
💻 Via the platform – Full use in our digital environment
📱 Via a landing page – Easy to use with no technical integration
Why use remote diagnostics?
✔ Fast and precise vehicle analysis – without a workshop visit
✔ Automated fault detection & detailed reporting
✔ Easy integration into existing systems or use via our platform
✔ Maximum data security & compliance with the highest data protection standards