JOY
The versatile AI-supported virtual technician
Transform your fleet management with AI
Our AI technology brings the future of vehicle diagnostics directly to you.
Benefit from smart analysis, precise diagnoses and targeted recommendations for action.
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Immediate support in case of problems
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Early detection of faults
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Customizable to your needs
Our vision is an intelligent AI that is specifically tailored to the requirements of different user groups.
🚗 Supports drivers and technicians with technical issues in real time
🛠 Provides detailed error analysis and solutions
🔧 Helps to efficiently diagnose vehicle issues remotely
📞 First-class support for level 1 agents with AI-supported error detection
📊 In-depth analysis and precise recommendations for level 2 agents
Our AI is designed to adapt to your specific requirements.
User scenarios:
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Can be used with or without a connected car
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Diagnostics using vehicle data enables early fault detection
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Intelligent analysis for precise recommendations for action
Integration with remote diagnostics:
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Link to the remote diagnostics solution for automated fault detection
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Use of selected vehicle data for a well-founded diagnosis
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AI-supported decision support for targeted measures
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Platform and access:
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Access via a landing page or directly via our platform
Access and utilization
Our remote diagnosis can be flexibly integrated into existing workflows:
🌐 Via an API – Direct connection to your systems
💻 Via the platform – Full use in our digital environment
📱 Via a landing page – Easy to use with no technical integration
Why JOY?
✔ Highest data protection standards & secure data processing
✔ Cross-manufacturer integration for maximum compatibility
✔ Real-time diagnostics & predictive error detection
✔ Modular design for individual extensions