Modern vehicles need modern solutions
– not yesterday’s repairs
Advancing technology
Modern vehicles are becoming increasingly complex and tech-driven – with more electronics, sensors, and software.
Shortage of expertise
Technicians are still expected to handle everything: Diagnostics, documentation, troubleshooting, repairs and reporting.
Overwhelmed teams
This slows down workflows, increases error rates, and takes time away from what matters: Fixing the problem to generate value for the customer and income for the repair shop.
JOY empowers your crew with instant access to the right information – so they can focus on the work that really matters

FOR
DRIVERS
Navigate repair needs with clarity and control
FOR
TECHNICIANS
Focus on the work that really matters
FOR AUTOMOTIVE SERVICE PARTNERS
Access technical expertise at scale for enhanced operations
Roadside Assistance Reports
Customer contacts workshop—
JOY handles conversation, analyzes issue, and sends action report.
Cut requests from 10 min to 15 sec, giving technicians more time for repairs.
Step-by-Step
Guides
JOY delivers the right information instantly
via easy voice command, streamlining the process.
Get instructions from 10 min to 10 sec, ensuring faster repairs.
Diagnostic
Reports
Vehicle analyzed remotely before arrival—
diagnosis runs automatically, fully prepped ahead of arrival.
Run diagnostics from 20 min to 30 sec, speeding up intake.
Service
Reports
JOY documents repair work in the
system automatically—
triggered by a quick voice input.
Document work from 20 min to 20 sec, removing paperwork delays.
Get in touch
Ready to empower your team with AI-driven efficiency?​​
Reach out via the form or by e-mail to discover how JOY can streamline your operations and create real impact for your customers.